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Almost everyone has completed an employment application at some
point in his or her work life. Distracted by the need to accurately
recall the information to complete the questionnaire, few people stop
to think about the purpose and design of the form. As an employer, it
is extremely important that you keep in mind the purpose of an
employment application and choose the questions to ask accordingly. An
employment application is an information-gathering tool that will
assist you in your hiring decisions and should contain language that
will reduce employment-related liability exposures.
The purpose of an employment application is to provide your
organization the opportunity to make specific inquiries into an
applicant's work and educational background. The applicant's responses
to these inquires will assist you in developing a profile of the
applicant's qualifications and capabilities to determine if they meet
the position requirements. Many organizations rely on
résumés when hiring professional staff, and use
employment applications only when filling non-professional positions.
This is not the best employment practice, as an applicant's
résumé will only provide information the applicant wants
to reveal. Since the job requirements for professional and
non-professional employees differ, your needs may be better met by
designing two different employment applications.
An employment application can also be an important tool to reduce
employment-related exposures. In fact, many employment practices
liability insurance underwriters consider the application to be a
vital part of the hiring process and require their use by insureds.
Your employee selection process must be free from discrimination under
all applicable federal, state, and local fair employment practice
laws. You want to be sure to keep employment inquires lawful, asking
only about areas that will provide information as to the applicant's
ability to perform the job. A well-crafted employment application
contains language that limits exposure, and omits questions that could
lead to allegations of discrimination.
Avoid questions that could lead to actual or perceived
discrimination
Discrimination based upon an applicant's race, color, religion, sex
and national origin is illegal under Title VII of the Civil Rights Act
of 1964 (Title VII), a federal law. There are no acceptable
application questions regarding race or color. It is also unlawful to
use a different standard when evaluating a female applicant versus a
male applicant. Therefore, questions that reveal the applicant's sex,
marital status, number or ages of children or dependents, or
provisions for childcare, as well as questions regarding pregnancy,
child bearing or birth control are also unacceptable under Title VII.
If your organization has concerns with absenteeism or an employee's
ability to travel, it is acceptable to make statements of policy
within the application. The following questions would be acceptable:
"The position requires travel - would you be able to travel
approximately 6 days per month?" or "This position requires
dependable attendance and frequent overtime. Can you meet these
requirements?"
Title VII also requires an employer to accommodate an employee's
religious beliefs and practices. An employer may be exempt from
compliance if it can demonstrate that it is unable to reasonably
accommodate an employee's religious observance or practice without
undue hardship. There is no acceptable application question regarding
a person's religion. However, a general statement on the application
about the regular work hours would be acceptable. If a prospective
employee asks a question about Saturday or Sunday work, the
organization should indicate that a reasonable effort is made to
accommodate the religious needs of employees.
Finally, Title VII prohibits discrimination based on a person's
national origin. Questions about a person's citizenship may have the
effect of discrimination based upon their national origin. Further,
citizens of other countries are legally able to work in this country
under certain conditions and circumstances. Therefore, you should not
ask whether an applicant is a U.S. citizen. It is better to ask
whether the person is legally authorized to work in the U.S.
The federal Age Discrimination Act of 1967 (ADEA) prohibits age
discrimination against people aged 40 through 70. Employment
application questions which request a person's age, date of birth, or
date of high school graduation could be considered illegal and should
be avoided. However, asking whether a person is at least 18 years old,
or if underage, has the necessary work permit would be acceptable.
The Americans with Disabilities Act of 1990 (ADA), another federal
fair employment practices statute, prohibits discrimination against
persons with disabilities. You should avoid asking an applicant
questions about disabilities, medical treatment, medications,
addictions, or the amount of sick leave taken in his or her last
position. Questions regarding an applicant's height or weight could be
perceived as discriminatory and should also be avoided. If a position
has specific physical requirements, consult with an employment law
attorney for the appropriate way to address this subject on the
application.
Include exposure-limiting language
An employment application provides an opportunity to employ devices
that may afford a defense in the event of a wrongful termination
allegation against the organization. You should include a verification
statement that the applicant signs and attests to the truthfulness and
completeness of the information provided. This statement should
include language that the organization can terminate the applicant's
employment at any time in the future should any of the information
prove to be false or misleading. Additionally, include an
authorization that allows the organization to perform a background
check on the applicant.
Another important device that should be included in the application
is a statement above the signature line that either the employer or
the employee can terminate the employment relationship at any time,
without notice, and for any lawful reason. This is known as an
"at-will" employment relationship. This may help with a
defense against future claims of breach of an express or implied
contract to discharge only for good cause. Note, however, that some
states do not ascribe to the "at-will" employment doctrine
and permit employers to terminate employees only for good cause.
Lastly, be sure to include a statement that the organization is an
equal opportunity employer -- also known as an "EEO
statement." The organization could use this statement to help
defend a discrimination claim brought by an applicant that was not
hired.
The above suggestions only touch upon some of the exposure
reduction mechanisms that can be included on an employment
application. Whether you choose to use a commercially prepared
employment application, or design your own form, always consult with a
competent attorney whose practice focuses on employment-related
matters. Employment laws change often, and a legal review is necessary
to insure compliance with all applicable federal, state, and local
employment laws.
This article is of a general nature and is not intended to
address all issues or problems that might arise in any employment
related matter. Nor is it intended to be legal advice, which can only
be rendered by a duly licensed attorney-at-law. Readers should consult
with a lawyer if they have specific concerns that they feel are legal
in nature. Neither Aon Association Services, including its parent and
affiliates, nor The Hartford assume any liability for how this
information is applied in practice nor for the accuracy of this
information.
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